Return Policy
We want you to be happy with your purchase. If for any reason you are not satisfied, please contact us first so we can help resolve the issue.
Returns
- Returns are accepted within 15 days of the delivery date.
- Before returning any item, you must contact our Customer Service team to obtain return authorization and instructions.
- Items must be returned in new, unused condition with original packaging and tags attached.
- Returns sent without prior authorization may not be accepted.
Non-Defective Merchandise
- Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
- Original shipping charges are non-refundable.
Damaged or Incorrect Items
- If your item arrives damaged, defective, or incorrect, please contact us within 5 days of delivery and provide photos of the issue.
- We will work with you to provide a replacement, store credit, or refund as appropriate.
Refunds
- Once your return is received and inspected, approved refunds will be issued to the original payment method.
- Please allow 5–10 business days for the refund to appear on your account.
Contact Us
Please contact our Customer Service team before initiating any return:
- Email: [your email address]
- Phone: [your phone number]
Our goal is to make things right quickly and provide the best possible customer experience.
